Privacy Policy
INIXYO LLC ("INIXYO", "we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, business name, and payment information.
We also collect usage data automatically when you use ClientFlow, including log data, device information, and how you interact with our services.
When you use the ClientFlow mobile application (iOS or Android), we may additionally collect device identifiers, operating system version, and push notification tokens used solely to deliver account alerts you opt into.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services - including processing transactions, sending you service-related communications, and responding to your support requests.
We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our platform (such as payment processors and cloud infrastructure providers), but only to the extent necessary to provide our services.
3. Data Storage and Security
Your data is stored on secure servers and encrypted in transit using industry-standard TLS. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
4. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use our services. You can control cookie settings through your browser, though disabling certain cookies may affect functionality.
5. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also request a copy of your data or restrict how we process it. To exercise these rights, contact us at [email protected].
6. Law Enforcement & Legal Requests
We may receive requests from government agencies or law enforcement authorities to disclose user information. When we receive such requests, we review the legal basis before complying and do not disclose information unless we have determined the request is legally valid and binding. We disclose only the minimum information necessary to satisfy the specific legal requirement.
We maintain records of all legal and government requests we receive, including what information was disclosed and the legal basis for the disclosure. Where permitted by law, we will notify affected users of requests for their information. We reserve the right to challenge requests we believe are unlawful or overly broad.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice in our services. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at [email protected].